Knowledge Base

Migration Guidelines

Migration Guidelines

Articles

Important Update: Changes to UMCom Web Hosting & Next Steps for Churches Dear partner in ministry, We hope this message finds you well.As a valued partner in ministry, we wanted to share about changes... Important Update: Transition of Web Hosting Invoicing Updates Dear partner in ministry,United Methodist Communications recently shared that our web hosting services will conclude by the end of 2025.... Webinar Transition to Tithe.ly Join us for an informative webinar hosted by UMCChurches.org that will cover the upcoming transition of our web hosting services to... Why is Tithe.ly the preferred hosting provider? The UMCom team has evaluated options for new web hosting vendors to help you move to and host your website on a different system. We are... Can we migrate our WordPress to another WordPress site? We are pleased to confirm that we will provide you with the most recent backup of your website. This backup will include a complete copy... I just paid for a 5-page build or rebuild recently. To initiate your credit request, please click “here” to access and complete the credit request form. After you submit the form, we will... Why did my invoicing change to Monthly? As we begin the process of phasing out our hosting services, we want to inform you that all web hosting renewals will now shift to a... What will happen to my branded email after hosting termination? Once your web hosting service is transferred or terminated, your branded email address will remain functional for 30 days. This grace... How to update the nameserver? *Please note that when you use your web hosting nameserver, they will manage DNS management. Your domain is registered with us, but your... How to update the DNS? What is DNS? DNS (Domain Name System) entries take a human-friendly name, such as store.example.com, and translate it to an IP address.... Can we redirect our domain to Facebook? Please provide the URL for your Facebook or YouTube account. Furthermore, we would like to share several recommendations regarding... Can we refund our renewal payment for hosting and domain? However, please be aware that we do not offer refunds for domain registrations. Once a domain is registered, it is non-refundable, as the... How to cancel the hosting package? Log in to https://umcchurches.org/clientarea.php Once logged in, click Services       Click the Product/Service you want to...